The Doctor Will CC You Now
The “Waiting Room”, a long established concept within health care has been identified as one of “America’s Most Wanted” in the fight against COVID-19 spread. The CDC has emphasized a critical need for proper sanitation and established social distancing protocols for all health care facilities across the country. In an effort to reduce risk to patients and address logistical challenges with patient proximity, many practices are reaching for telehealth platforms such as Care Convene to avoid interruptions to routine care.
Among the CDC’s new guidelines for providing care during the Coronavirus pandemic is an emphasis on using a telemedicine app or conducting visits manually by phone. In many aspects an underused health care resource, telemedicine use has surged during the Coronavirus crisis for it’s ability to both provide care and evaluate if an in-person visit is needed. When in doubt, providers are directing patients to use the app first to avoid unnecessary risk.
A recent article by WOODTV8 addressed how Alger Pediatrics has altered protocols and employed Care Convene to continue providing routine care. Some examples of how the platform has been utilized include: ADHD, mental health concerns, rashes and eye infections. Alger Pediatrics has recommended that all patients pre-screen with the app unless the visit is for routine vaccinations.