Sometimes workflow or logistical challenges make using the Invite Code difficult, so another way to connect is by using a Provider Code. This code uniquely represents a Provider or Practice within our system.
Since it is generic (not personalized) it can easily be included with pamphlets, business cards or discharge documentation to make patients aware of a practice’s telehealth offerings. The Provider Code is also used to link existing Care Convene patient accounts to Providers and Practices.
You may have received this code in a number of ways: Email, Text Message, by phone, or as part of your discharge paperwork.
The 6-digit Provider Code will look something like this: ABC123